Privacy Policy

1. Introduction

Aphiwe Business Systems (Pty) Ltd ("ABS", "we", "us" or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, share and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable legislation.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Aphiwe Business Systems (Pty) Ltd is a specialist ICT consultancy registered in South Africa and headquartered at Pegasus Building 1, 210 Amarand Avenue, Waterkloof Glen ext 2, Menlyn Maine, Pretoria, 0181. We are the responsible party in terms of POPIA for personal information processed through our website and service engagements.

3. Information We Collect

We collect personal information through the following means.

• Directly from you when you complete our contact form, request an assessment or engage our services
• Through our website via cookies and analytics tools where consent has been provided
• Through the course of delivering contracted services
• From publicly available professional sources where relevant to a business relationship

The categories of information we collect are set out in our POPIA Notice, which should be read alongside this Privacy Policy.

4. How We Use Your Information

We use personal information to respond to your enquiries, to deliver contracted services, to manage our business relationships and to comply with our legal obligations. We do not use personal information for purposes beyond those for which it was collected without obtaining appropriate consent.

We do not sell, rent or trade personal information to any third party for marketing or commercial purposes.

5. Cookies and Website Analytics

Our website uses cookies to improve functionality and to understand how visitors use the site. Details of the cookies we use and how to manage your cookie preferences are set out in our Cookie Policy. Analytics data is collected in aggregate and anonymised form where possible and is not used to identify individual users without consent.

6. Third-Party Links

Our website may contain links to third-party websites. ABS is not responsible for the privacy practices of those websites and we encourage you to review the privacy policies of any third-party sites you visit.

7. Security

ABS implements technical and organisational security measures appropriate to the sensitivity of the personal information we process. These measures are aligned to ISO 27001 information security principles and are reviewed as part of our ongoing information security management programme.

Notwithstanding these measures, no data transmission over the internet is entirely secure. We cannot guarantee the absolute security of information transmitted to or from our website.

8. Your Rights

You have the right to access, correct and request deletion of personal information we hold about you, subject to applicable legal constraints. You also have the right to object to certain processing activities and to lodge a complaint with the Information Regulator. These rights are detailed in our POPIA Notice.

9. Contact

For any privacy-related queries or to exercise your rights, contact our Information Officer at email@aphiwebs.co.za or +27 12 443 6536.

10. Changes to This Policy

This Privacy Policy is reviewed periodically and updated as required. Material changes will be communicated through our website. Continued use of our website following any changes constitutes acceptance of the updated policy.